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Transferring dental records is an essential task when referring patients, however the process has not yet been streamlined until now. Here's a look into what dentists have identified as common problems when referring patients:

Retaking X-rays: Your patient arrives at the specialist's office with the X-ray you transferred by email. The quality was perfectly fine at your office, however it was lost during the download process as their IT system is much different from yours. Will anyone tell you this happened? Chances are the specialist will retake it, creating a new set of concerns for your patient.

Identity Theft: If one of your patients became a victim of identity theft, one of the questions asked of you during an investigation could be how you were safeguarding their information. Common mistakes such as sending Xrays and associated files by standard email are coming under attack and it's not just because of HIPAA.

Printing is Old Fashioned: Your patient does not want the responsibility of carrying their own files to the next appointment. Outside of the additional overhead expenses associated with printing, is how this effects the overall image of your practice. Your patient may question how advanced your technology is when they find out the dentist down the street or their other doctors are sending files electronically.

Communication Pitfalls: Your office is busy, and so is your specialist's! Don't rely on hand-carried notes or phone calls from 3 weeks ago to give their office the proper information for your patient's treatment. Use a social website like www.eDossea.com to relay dental records and information within a protected environment.

Misplaced Xrays: Nothing will distract your staff like a phone call from the specialist stating your patient has shown up for their appointment without their Xrays. This alone creates a hassle for both offices, and is something that a file sharing technology program can also prevent from happening.

Receiving Files Back by Mail: With the majority of dentists switching to digital systems, many are burdened as they receive follow-up reports from their specialists for each patient that was referred out. When receiving these as a postcard or letter, they now have to make the choice of scanning them back into digital format or storing them as a paper file.

Dentists and oral specialists have avoided these problems after finding an alternative solution with outstanding success. New technology from a cloud-based platform is easy to implement and can bring multiple advantages to you. Join us as we discuss this and bring you a brand new way to improve overall efficiency for your dental practice.

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