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The Digital Dentist

Welcome to The Digital Dentist. This is the online blog for Dr. Lorne Lavine, the founder and president of Dental Technology Consultants. If you're thinking of adding to or upgrading your technology systems, then you're in the right place.

Monday, October 31, 2005

I Can See Clearly Now

Photomed announced today that there are two new additions to their excellent line if digital cameras for dentistry. The Canon A610/A620 is being marketed as an entry level camera although at 5 megapixels, it's no slouch. The camera retails for $1195 and they are offering a free 128MB SD memory card and a NiMH rechargable battery kit if you buy before the end of November. The new Canon EOS 5D is definitely a high-end camera for folks who want the best digital camera setup. Pricing is closer to $4600 but at close to 13 megapixels, you won't find many better systems.

I've always been a huge fan of Photomed not only for their products but for their excellent service and support.

Sunday, October 30, 2005

Footin' the Bill

Found an interesting product online. It's a footpedal created by Beckmer called the Dental RAT (Remote Access Terminal). It appears to be a foot pedal that is used primarily to enter periodontal chartings in your software. There are four buttons...click one of them to enter probings from 1-4, hold each one for probings of 5-8. There are also joystick and left/right click buttons.

I can see how this would be a nice solution for hygienists or dentists who work without an assistant. A couple of hesitations: As a periodontist, I'm well aware that the probings don't end at 8 mm, so I don't know how they allow you to enter numbers great than 8. Also, from their installation video online, it appears that the system requires use of a PS/2 port, something that most Dells no longer have (they use USB for keyboard and mouse). Finally, the name...although it takes the place of a mouse, I'm not sure if the name "rat" would have been my first choice :-) But, the system is certainly worth exploring. No idea on pricing.

Saturday, October 29, 2005

I Want To...

I found a really nice web page that seems to answer many of the questions we get from our clients on a regular basis. You can see the site here. Basically, someone has taken the time to list about 30 of the most common questions that people ask relating to technology, such as sending large files to friends, sharing photos, sharing calendars, etc., and put suggestions of links on a single page. Definitely worth checking out.

Friday, October 28, 2005

Working Together

Here's another very cool site from the folks at GE called Imagination Cubed. Basically, it's an online whiteboard where you and anyone you invite can draw together on the same screen. What's it good for? I'm not sure...still working on that one. If you could import images or documents, it would have more use for what we do. But it's certainly a lot of fun and with a few additions, can be a great tool for business.

Thursday, October 27, 2005

Powerful Toys

One of the best kept secrets in the Windows world are the Powertoys. Basically, these are software add-ons to Windows XP that are developed by Microsoft programmers after XP was released. The good news is that they are free to download and use. The bad news is that you're on your own: there is no official Microsoft support. Some of the better ones are:

1. TweakUI. Easily the best of the bunch. If you only get one Powertoy, get this one. You can completely customize your Windows experience, such as customizing the command keys, change the size of your thumbnails, change the mouse speed, turn off Autoplay, etc.

2. RAW Image Thumbnailer and Viewer. Are you a serious photographer? Now you can organize and work with digital RAW files in Windows Explorer (much as you can with JPEG images). This tool provides thumbnails, previews, printing, and metadata display for RAW images.

3. Image Resizer. This PowerToy enables you to resize one or many image files with a right-click.

4. SyncToy. With new sources of files coming from every direction (such as digital cameras, e-mail, cell phones, portable media players, camcorders, PDAs, and laptops), SyncToy can help you copy, move, and synchronize different directories.

And about ten others. Give 'em a try.

Wednesday, October 26, 2005

Goowy is Groovy

Found what has to be one of the coolest sites I've seen in a long time. It's called Goowy. It's a bit tough to explain what it is. Basically, it's similar to Mac OS X and Konfabulator, in that you can customize your desktop with widgets and other applications. But it's more than that. It has an email client with 2 GB of storage that can connect to your POP account, Google maps, calendar, games, news feeds, contacts, RSS feeds, etc. You have to register to see what I'm talking about, but the best part about it is that it's free. Highly recommended.

There's another similar one called ProtoPage which also looks slick.

Tuesday, October 25, 2005

Short for Long

Just saw something on IDF that might be useful. If you're tired of typing that same stuff over and over, you may want to consider a macro software. This allows you to use a one or two keystroke command to type out up to thousands of keystrokes. This is ideal for offices that, for example, don't have the ability to easily enter treatment notes into their PMS software. You could create a shortcut for every procedure and just change the tooth #, surfaces, etc. A nice and easy one to handle is Shortkeys, but there are many others that are free or around $20.

XDR Continues to Impress

I was fortunate to be the first person to get my hands on the latest version of one of my favorite image programs, XDR. Some of the newest features of version 2.4.4 from my 30 minutes of playing with it:

1. You can now search for patients by name or ID, rather than scrolling through the entire list.

2. Annotations you make on the image are now saved as a separate image, so you can retain the original image easily.

3. He changed the circle annotation to move outwards rather than one that changed dimensions (those of you who use it know what I mean).

4. There is now a very cool implant overlay feature, where you can plan for an implant using templates of known systems.

5. When you zoom in on part of the image, you can now print out just that cropped section.

6. There are now both white and black pen colors for annotating images.

I also spoke with the developer and there are a bunch of sensors planned for the near future. The software already works with any TWAIN systems (Planmeca, for example), and he's currently working on Gendex, Schick, and Sirona for the next release.

Monday, October 24, 2005

Blue News

My friends at BlueNote are constantly improving on what I believe is the patient intraoffice communication system out there. Here's the press release for version 1.4:

BlueNote Communicator™ Intra-Office Paging Software Announces Ver. 1.4

DentalconnX, creators of BlueNote Communicator™ Intra-Office Paging Software for the Dental Industry, announced their latest release of a product that surely will change the way your practice interacts.

“With the prevalence of computers in today’s practices, BlueNote Communicator has made intra-office communications easier and more efficient than the dated, hard wired light panel systems of the soon to be past. And best of all, it is a fraction of the cost”, according to Andy Maxvill, Vice President of Marketing for DentalconnX. At only $795, you get 12 locations and up to 50 users communicating via your computer network. Included are individual tones for each person in the office. Operations flow seamlessly through your personal customization of a product that is easier to use and more feature driven than any other in the market.

Version 1.4 brings out many features that the current users have requested. Staying true their “all-ears” philosophy, the BlueNote software developers have further enhanced the product to include internal instant messaging, which allows users to chat with each other using free-form text without using public instant messaging sites to do so. A privacy guard feature has also been added to the messaging function to keep content out of roaming patient’s eyes. A very useful timer has been added that shows you how long a page has been active; this tool will help manage and keep the work flow in a practice moving efficiently. You can now adjust the length of time the Pop-Up Alerts stay on your screen. There are many more enhancements to the product and you can feel comfortable knowing you will continue to get free upgrades at no additional cost for one year. These examples reveal the drive of DentalconnX and the BlueNote developers to reach their goal by “delivering the best product at the fairest price” per the company motto.

DentalconnX offers free 10 day trials for dentists wanting to test the software in their practice to see the difference it can make. If you have yet to computerize your practice but have been looking at spending upwards of $2,500 to $10,000 or even more on non-software based solutions you may want to consider this. You may be able to purchase computers throughout your office loaded with BlueNote for close to or less than the price of the alternative communication systems. For more information contact DentalconnX 469-648-0172 or check out their website at http://www.bluenotecommunicator.com/

Sunday, October 23, 2005

RVG 5000 Update

Had a nice debate with a Kodak account rep in New Jersey re: the RVG 5000 pricing on DentalTown. Here was his reply for the pricing:

"The first sensor you acquire is bundled together with software and positioners. Size #1 bundle retails at $9,500.00 and size #2 bundle retails at $10,200.00. Each additional size #1 sensor retails at $5,900.00 and each additional size #2 sensor retails at $6,600.00."

I personally think the price is too high. Kodak is obviously marketing this as a lower-cost option for Kodak customers, so the offices considering it are going to be more price-conscious. While the price for the second sensor is competitive, $10,200 is very high for the first one. Most of the companies we work with, like e2v, Suni, Eva, etc. are in the $6000-$6500 range, and software can range from $895 and up depending on number of users.

Saturday, October 22, 2005

The 10K Klub

As I write this, my blog is two visitors away from the magic 10,000 mark (you can see the current total at the very bottom of the page). Thanks to all who visit here on a regular basis. I will continue to strive to provide up-to-date information on products and services in the dental technology field, and any other tidbits and info to help others make the most use of their technology systems. Thanks, Everyone!!

Friday, October 21, 2005

Denoptix Upgrade

Denoptix, the first major player in the dental PSP world, has announced their latest version the QST, which stands for Quad Speed Technology. The new system is significantly faster than the old one....rather than 1:15 for a set of bitewings, that time can now be under 30 seconds. The drum also looks different (although the image is fuzzy). Hopefully, they got rid of the annoying tabs you needed for each plate. Assuming they did, Denoptix would be a very viable option for offices considering PSP technology.

Thursday, October 20, 2005

Kodak Bargain?

Kodak recently announced that they are releasing a new sensor, the RVG 5000. This system is not to be confused with its big brother, the RVG 6000. It's being marketed as a lower-end option for offices, since the RVG 5000 is claiming 14 lp/mm while the RVG 6000 claims 20+ lp/mm. If you follow my posts online, you know I think the whole lp/mm issue is more fluff than fact, but I still find it interesting that Kodak is offering an option that is inferior to the other one. I have no idea on pricing, but I would hope there is a significant price savings, since there wouldn't be any other reason to get the sensor: it has the same software limitations (only works with KDI software) as the RVG 6000. I'll let you know when I get formal pricing. Kodak is the only company I know of that has ever offered different sensors of various quality...should be interesting to see how this plays out.

Wednesday, October 19, 2005

Teleseminar Done

Ok, last you'll hear about it :-)

It was a huge success. I've never done a teleseminar before. At the beginning and for the first 5-10 minutes, there were all these annoying beeps and I thought it was something wrong with the circuitry. It was explained to me that those were people logging in...man I feel dumb sometimes. Anyway, I know we had over 100 registered and I hope I was able to offer some help, or at least as much as possible in a 70 minute call. Please feel free to contact me if you had specific questions that weren't answered.

Also, thanks to my friends at Dentrix who were kind enough to defray my costs for the event.

Teleseminar is TONIGHT!

Today's the day...I'm hosting my first teleseminar at 5:30 PM PDT. The number to call is 1-641-793-7018 and the passcode is 3446#.

Thanks to everyone who registered, we had close to 100 questions. Obviously, I won't get to all of them in a 70-minute seminar. I chose the top 11, based on number of similar questions, questions I get from DentalTown and through email, and hot topics I see online. If you'd like to print out a worksheet to take notes (and see the questions in advance), just click here.

I hope anyone reading this will be able to join us this evening.

Tuesday, October 18, 2005

Not the Only Game in Town

While Microsoft's Office Suite is the best known and used product of its type, there are many other options out there. My favorite is OpenOffice.org, which just released version 2.0 this week to celebrate their 5-year anniversary. This is an excellent suite that all the functionality of Office, with the exception of Outlook; you can use any email client like Mozilla's Thunderbird. The best part? It's completely free, now and forever. StarOffice 8 is very similar to OpenOffice, with a bit more functionality and a $70 price tag. Both are excellent options for offices that don't need Outlook.

Monday, October 17, 2005

Slinging Mud

Probably the coolest gadget I've seen in a long time is the Slingbox. Basically, this is a device that allows you to watch your TV from anywhere that has an Internet connection, such as the office or on the road. Imagine that you recorded a football game or 24 on your TiVo and wanted to watch it while you're at a hotel on the road? That's what Slingbox allows you to do. Very cool, and at $250, very cost effective as well.

Sunday, October 16, 2005

Music To My Ears

We work with a lot of dentists who are building new offices and it amazes me to see how much money they spend on their audio systems. What few people realize is that with computers in the operatory, you have a slew of online music options to choose from. The one we've used for many offices in Launchcast, which is owned by Yahoo. There are dozens of free stations, but you have to suffer through ads. Instead, opt for the $3/month to get rid of the ads and add another 100 stations or so. Other good options include XM Radio and Sirius. Both are better known as satellite radio companies, but they both offer online options as well. Another good one, and the largest out there, is Live365, which boasts thousands of stations. Get the VIP program, which will run $3-$5/month.

Saturday, October 15, 2005

Small is Good

The tiniest PC that I've seen to date is the eBox 3800xl. While not the most powerful computer out there, it should be able to handle basic web and email functions. No idea on pricing.

Friday, October 14, 2005

Tracks of My Tears

I was recently introduced to a new software-based intra-office communication system called Patient Tracker. The software looks pretty slick and while I'm a big fan of Blue Note Communicator, there's always room for new and exciting products. Schein was so impressed with this product that they are now distributing it, but you can always order it directly from their website. The program costs $799, about the same as the others. You can download a demo or watch a demo movie from their site. I'll be evaluating it over the next few weeks and will report on my findings.

Thursday, October 13, 2005

iPod Sees The Light

Today, despite Steve Jobs's previous claims that a video-enabled iPod was not ripe for the market, Apple introduced the long-rumored video iPod, in addition to a new iMac and an updated version of iTunes. Available in white or black and in capacities of 30GB and 60GB, the iPod features a big 2.5-inch photo- and video-friendly screen, as well a superthin design previously reserved for smaller-capacity MP3 players. The new iPods will be available beginning next week for $299 and $399 for the 30GB and 60GB versions, respectively.

The Apple iPod was due for an update, given the fact that competing players were hitting the market earlier, with video and other premium features. And the new iPod is more than a simple update. Apple somehow shrunk the width of the iPod body so drastically that the 30GB version, at 0.43 inch, is 31 percent thinner than the 20GB iPod. The 60GB version measures only 0.55 inch, making it also thinner than the 20GB iPod. The new decidedly refined body, available in black or white, has a polished backside that gently slopes in from the front of the player. It also has a 2.5-inch, 260,000-color display with a 320x240-pixel resolution. The extra half-inch diagonal gives the iPod a screen-heavy look, and it not only does wonders for photos (now you get a six-by-five grid of thumbnails), album art, and the interface in general but also makes viewing videos a reasonable if not pleasurable experience.

Warning: If you are using an older version of iTunes for the PC, DO NOT upgrade. The Apple forums are full of folks with all kinds of issues, so I'd hold off for now.

Wednesday, October 12, 2005

Speeding Up XP

I was going to post my favorite 9-10 ways to speed up Windows XP...but found that another blog did an even better job. Here's the info from the Tech Yogurt blog:

1.) To decrease a system’s boot time and increase system performance, use the money you save by not buying defragmentation software — the built-in Windows defragmenter works just fine — and instead equip the computer with an Ultra-133 or Serial ATA hard drive with 8-MB cache buffer.

2.) If a PC has less than 512 MB of RAM, add more memory. This is a relatively inexpensive and easy upgrade that can dramatically improve system performance.

3.) Ensure that Windows XP is utilizing the NTFS file system. If you’re not sure, here’s how to check: First, double-click the My Computer icon, right-click on the C: Drive, then select Properties. Next, examine the File System type; if it says FAT32, then back-up any important data. Next, click Start, click Run, type CMD, and then click OK. At the prompt, type CONVERT C: /FS:NTFS and press the Enter key. This process may take a while; it’s important that the computer be uninterrupted and virus-free. The file system used by the bootable drive will be either FAT32 or NTFS. I highly recommend NTFS for its superior security, reliability, and efficiency with larger disk drives.

4.) Disable file indexing. The indexing service extracts information from documents and other files on the hard drive and creates a “searchable keyword index.” As you can imagine, this process can be quite taxing on any system.

The idea is that the user can search for a word, phrase, or property inside a document, should they have hundreds or thousands of documents and not know the file name of the document they want. Windows XP’s built-in search functionality can still perform these kinds of searches without the Indexing service. It just takes longer. The OS has to open each file at the time of the request to help find what the user is looking for.

Most people never need this feature of search. Those who do are typically in a large corporate environment where thousands of documents are located on at least one server. But if you’re a typical system builder, most of your clients are small and medium businesses. And if your clients have no need for this search feature, I recommend disabling it.

Here’s how: First, double-click the My Computer icon. Next, right-click on the C: Drive, then select Properties. Uncheck “Allow Indexing Service to index this disk for fast file searching.” Next, apply changes to “C: subfolders and files,” and click OK. If a warning or error message appears (such as “Access is denied”), click the Ignore All button.

5.) Update the PC’s video and motherboard chipset drivers. Also, update and configure the BIOS. For more information on how to configure your BIOS properly, see this article on my site.

6.) Empty the Windows Prefetch folder every three months or so. Windows XP can “prefetch” portions of data and applications that are used frequently. This makes processes appear to load faster when called upon by the user. That’s fine. But over time, the prefetch folder may become overloaded with references to files and applications no longer in use. When that happens, Windows XP is wasting time, and slowing system performance, by pre-loading them. Nothing critical is in this folder, and the entire contents are safe to delete.

7.) Once a month, run a disk cleanup. Here’s how: Double-click the My Computer icon. Then right-click on the C: drive and select Properties. Click the Disk Cleanup button — it’s just to the right of the Capacity pie graph — and delete all temporary files.

8.) In your Device Manager, double-click on the IDE ATA/ATAPI Controllers device, and ensure that DMA is enabled for each drive you have connected to the Primary and Secondary controller. Do this by double-clicking on Primary IDE Channel. Then click the Advanced Settings tab. Ensure the Transfer Mode is set to “DMA if available” for both Device 0 and Device 1. Then repeat this process with the Secondary IDE Channel.

9.) Upgrade the cabling. As hard-drive technology improves, the cabling requirements to achieve these performance boosts have become more stringent. Be sure to use 80-wire Ultra-133 cables on all of your IDE devices with the connectors properly assigned to the matching Master/Slave/Motherboard sockets. A single device must be at the end of the cable; connecting a single drive to the middle connector on a ribbon cable will cause signaling problems. With Ultra DMA hard drives, these signaling problems will prevent the drive from performing at its maximum potential. Also, because these cables inherently support “cable select,” the location of each drive on the cable is important. For these reasons, the cable is designed so drive positioning is explicitly clear.

10.) Remove all spyware from the computer. Use free programs such as AdAware by Lavasoft or SpyBot Search & Destroy. Once these programs are installed, be sure to check for and download any updates before starting your search. Anything either program finds can be safely removed. Any free software that requires spyware to run will no longer function once the spyware portion has been removed; if your customer really wants the program even though it contains spyware, simply reinstall it. For more information on removing Spyware visit this Web Pro News page.

11.) Remove any unnecessary programs and/or items from Windows Startup routine using the MSCONFIG utility. Here’s how: First, click Start, click Run, type MSCONFIG, and click OK. Click the StartUp tab, then uncheck any items you don’t want to start when Windows starts. Unsure what some items are? Visit the WinTasks Process Library. It contains known system processes, applications, as well as spyware references and explanations. Or quickly identify them by searching for the filenames using Google or another Web search engine.

12.) Remove any unnecessary or unused programs from the Add/Remove Programs section of the Control Panel.

13.) Turn off any and all unnecessary animations, and disable active desktop. In fact, for optimal performance, turn off all animations. Windows XP offers many different settings in this area. Here’s how to do it: First click on the System icon in the Control Panel. Next, click on the Advanced tab. Select the Settings button located under Performance. Feel free to play around with the options offered here, as nothing you can change will alter the reliability of the computer — only its responsiveness.

14.) Visit Microsoft’s Windows update site regularly, and download all updates labeled Critical. Download any optional updates at your discretion.

15.) Update anti-virus software on a weekly, even daily, basis. Make sure they have only one anti-virus software package installed. Mixing anti-virus software is a sure way to spell disaster for performance and reliability.

16.) Make sure you have fewer than 500 type fonts installed on their computer. The more fonts they have, the slower the system will become. While Windows XP handles fonts much more efficiently than did the previous versions of Windows, too many fonts — that is, anything over 500 — will noticeably tax the system.

17.) Do not partition the hard drive. Windows XP’s NTFS file system runs more efficiently on one large partition. The data is no safer on a separate partition, and a reformat is never necessary to reinstall an operating system. The same excuses people offer for using partitions apply to using a folder instead. For example, instead of putting all your data on the D: drive, put it in a folder called “D drive.” You’ll achieve the same organizational benefits that a separate partition offers, but without the degradation in system performance. Also, your free space won’t be limited by the size of the partition; instead, it will be limited by the size of the entire hard drive. This means you won’t need to resize any partitions, ever. That task can be time-consuming and also can result in lost data.

18.) Check the system’s RAM to ensure it is operating properly. I recommend using a free program called MemTest86. The download will make a bootable CD or diskette (your choice), which will run 10 extensive tests on the PC’s memory automatically after you boot to the disk you created. Allow all tests to run until at least three passes of the 10 tests are completed. If the program encounters any errors, turn off and unplug the computer, remove a stick of memory (assuming you have more than one), and run the test again. Remember, bad memory cannot be repaired, but only replaced.

19.) If the PC has a CD or DVD recorder, check the drive manufacturer’s Web site for updated firmware. In some cases you’ll be able to upgrade the recorder to a faster speed. Best of all, it’s free.

20.) Disable unnecessary services. Windows XP loads a lot of services that your customer most likely does not need. To determine which services you can disable for your client, visit the Black Viper site for Windows XP configurations.

21.) If you’re sick of a single Windows Explorer window crashing and then taking the rest of your OS down with it, then follow this tip: open My Computer, click on Tools, then Folder Options. Now click on the View tab. Scroll down to “Launch folder windows in a separate process,” and enable this option. You’ll have to reboot your machine for this option to take effect.

22.) At least once a year, open the computer’s cases and blow out all the dust and debris. While you’re in there, check that all the fans are turning properly. Also inspect the motherboard capacitors for bulging or leaks.

Tuesday, October 11, 2005

Teleseminar Part 2

Thanks to all who have signed up to the Teleseminar next week. Response has been absolutely overwhelming and I hope to be able to answer as many questions as time permits. I won't be able to get to all of them, but I'm working with the organizer of this event to work out ways to make sure that everyone has their questions answered in one way or another.

I also wanted to give a huge THANK YOU to Dentrix. Sending out emails, developing the teleseminar, offering specials to attendees...these all take time and unfortunately, money. I'm thrilled that Dentrix has agreed to offset my expenses and that they have the vision to see the benefits of this technology. And don't worry, the teleseminar won't be a 70-minute ad for them or any other companies. I will only be answering questions that were submitted to me.

See you all there!

Monday, October 10, 2005

ADA Recap

Well, I've had a few day to reflect on and collect my thoughts on the ADA. I already posted my thoughts on the meeting itself (not very well organized), so here are the major things I saw that held my interest. They are presented in no particular order:

1. My Best of Show Award goes to the RetroPan. This is a digital pan solution for offices that already have a film pan and want to convert it to digital. We've installed the DXIS system in a few offices and found it to be very good, but the images I saw from the Retropan were outstanding...on par with any digital pans we've ever seen before. The only downside seems to be the yo-yo pricing. I was told by Claude Berthoin of Video Dental Concepts that pricing would be $19,000...very competitive. However, Claude became a Suni dealer last week and they purchased the Retropan, and pricing was announced at $25,000. That's quite a jump. Also, the system was demonstrated with a proprietary software. I have no doubt it will work with my favorite image programs, but that may be a few weeks or months away. Still, I'm very excited about the possibilities with this product.

2. Dexis supposedly has a new Integrator module that will allow you to see images while in the patient's chart of your PMS program. These are thumbnail images only; similar to how Dentrix Image works with Dentrix. However, when you click on the image, it expands right there, rather than launching a new program. I say supposedly because I couldn't get anybody at their booth to show it to me; I was pretty much ignored. Actually, that's not true..one of their reps, who recognized me from my posts and articles, told me I was "uglier in person than my photos online". Seriously, that's what he said. In any event, the software is promising.

3. There's a new kid in town for monitor mounting, and his name is Flexview. The system is a combination of the MonitorTrack and the Dental Chair Potato systems. It has a better price point at $4750 for one and $4500 for three or more systems. They showed it on a track, but it can mount to a wall or pole as well. The only thing I didn't like was the fact that you cannot use another monitor other than the one it comes with. While I like the Planar monitor, many offices don't like the widescreen format, which is the model they are using. Very aesthetically pleasing system, though.

4. Speaking of the Chair Potato, they continue to evolve. They showed me a prototype of their new lights and they look and work much better than previous versions. For an office that is looking for a "WOW" factor, you can't beat this setup.

5. I was very surprised to see that the Imagin booth was....empty. Not sure what happened, but they are a major vendor of IO cameras and I was hoping to see the new HotRod models. Very strange indeed.

6. I heard a rumor from a few sources that Sci-Can will be dropping ImageFX from their list of products. While ImageFX was one of the pioneers in image management, it has fallen off the radar lately. Again, just a rumor, and I didn't know if anyone at Sci-Can would even confirm it.

7. Air Techniques finally gave some love to their new sensor, the Accent. They are using a standard e2v sensor with a control box that is either USB or Bluetooth. To be honest, the Bluetooth doesn't impress me that much. Besides the fact that 99% of offices leave the control box on the 12 o'clock cabinet which is only a few feet away from the CPU, the time to see an image with the Bluetooth system is around 10 seconds. For an office learning digital, 10 seconds is fine. But we've been in many offices where 10 seconds would be a serious slowdown to the assistants and hygienists. The regular USB system is the better choice in my opinion. And, they are still marketing it as an add-on to the Scan-X, not as a replacement.

8. Dentrix is continuing to respond to customer requests. I have it on good authority that there will be not one but TWO User's Group meetings next year. Long overdue, but welcome none-the-less.

9. Kerr has a new digital sensor positioning system called the Kwik-Bite. Seems to be easier to use and more flexible than many RINN kits out there.

Those are the main highlights for me. Please let me know if you were there and I missed anything.

Sunday, October 09, 2005

Top 100 Blogs

As a big fan of blogs (obviously), I was pleased to see that CNET released their opinions on the top 100 blogs. You can read about it here. They divided the blogs up into different sections that cover most of the bases. No, The Digital Dentist blog didn't make the top 100 :-( We're only up to around 175 visitors/day, so I think I've got a ways to go. But thanks to everyone who has visited so far.

Saturday, October 08, 2005

ADA

I'll be posting my thoughts on the ADA and new products I saw on Monday. Overall, the meeting was fun and interesting. I can say that I'm very glad we didn't have an exhibit booth this year...they were very disorganized. They didn't have a properly bound guide until the third day of the show (just photocopied papers with no exhibitor guide). Air conditioning the first day wasn't turned on until 15 minutes before noon...it was very hot inside. And the whole Marketplace concept is bad in my opinion: they group all exhibitors into four different classifications and then put the groups together. Just what the exhibitors want: to be placed right near their competitors....not. We'll continue to exhibit at CDA and Dental Town, but ADA is a tough sell for us...even with it being near us in Las Vegas next year.

Friday, October 07, 2005

Dentrix Updates

As reported in one of my previous posts, Dentrix has now released two updates to their software:

1. Image 4.1 is now shipping. The biggest change over Image 4.0 is the loss of the hated security dongles. If Dentrix is smart, they will not be releasing this to all Image customers at once (it would be a service and support nightmare), but if you absolutely want this update, call them up to get your copy.

2. Dentrix has also released their Performance Upgrade. This should not be confused with the Component Update, which you can find on theie web site here. The Performance Upgrade isn't on the web site (well, it's on the one for those of us who are Certified Integration Engineers, but not to the public). This upgrade is only for people who nave noticed a speed decrease in opening Dentrix records after installing version 11.0. If you don't have speed issues, don't install it. Also, like many Dentrix updates, this is a very technique-sensitive installation. Read the instructions and follow them to the letter, or get a CIE to come in and install it for you.

Thursday, October 06, 2005

Join the Teleseminar

On October 19th, 2005, at 5:30 PM Pacific, I'll be hosting my first of many teleseminars. The concept is easy: you log onto a web page where you can ask any questions that you'd like me to answer. Once you ask the question (and to be honest, you don't need to ask any questions...just enter a letter or two), you'll be forwarded to a page that has the toll-free number and the access code. Call at 5:30 and you'll be able to listen in while I am interviewed by Dr. Frank Wolf and respond to the questions. I'm going to try to answer as many technology questions as you may have.

Here's the link to the website. It has some recorded audio of me so I suggest you turn your speakers up (but not too high!) before you click the link:

http://audiopostcard-001.com/X.asp?2817856X1166

I hope to see you there!

Wednesday, October 05, 2005

ADA...Here I Come

I'm leaving for the ADA early tomorrow morning (nothing like a 4:30 AM wake-up). Anyway, I will try to post daily from the ADA about the new and exciting products I see, and will post an overall review once I get back. Updates to the blog may not be daily until Friday. Thanks for reading.

Tuesday, October 04, 2005

Phishing for Compliments

You know those annoying emails you get from dumb crooks who are trying to steal your account information? Well, if you live in California (like I do), that activity is now illegal. Known as the Ant-Phishing Act of 2005, introduced by state Senator Kevin Murray, any attempt "to solicit, request or take any action to induce another person" to divulge personal information on the Internet via "a Web page, electronic mail message or any other electronic means" while representing oneself as a business without the permission or authority of that business is a civil violation.

Of course, I doubt this will do much to stop the thieves, but it's a step in the right direction.

Monday, October 03, 2005

Integration vs. Interoperability

These concepts seem to come up all the time on DentalTown and with the clients I work with, so I think it's beneficial to review what each one means in the dental world.

Many of the dental supply companies (Kodak, Patterson, and Schein) throw the term "integration" around. What this means is that you can see the images inside the chart, and changes you make to one part of the program will be reflected in other parts. Sounds like a good deal, right? Well, it's not always the best. With integration comes a lack of "interoperability". In a nutshell, this refers to the ability to use any hardware and software systems together. So, using Kodak as an example (and not trying to pick on them), when you purchase the Kodak software, you have a choice of one digital sensor that works with that program: Kodak. If you know that you only want Kodak now and forever, then this makes the most sense. However, if you're like many offices and don't know what you'll want 2-3 years down the road, then you need to realize that your options will be much more limited when the times comes to expand. Want to add a Suni sensor or an Einstein USB camera or a Gendex digital pan? Guess what...you can't, unless you don't mind having each system with their own software (which blows the integration concept out of the water). I find this tough to swallow. It would be like Microsoft telling you that you could only use Microsoft-branded printers with Office.

I'm not saying that one is better than the other...not at all. Each has pros and cons, and you need to educate yourself to how your current purchasing decisions will affect you down the line.

Sunday, October 02, 2005

Kavo Komes to the Party

Kavo recently announced that they are offering a digital sensor solution, the dig eXam. The new sensor looks identical to the old Trophy sensor and they are using the Gendex VixWinPro software. No surprise there since Danaher owns both Kavo and Gendex. I do find it surprising that they went to another sensor when they already own the Gendex and Dexis line of sensors...seems like they would have had to spend licensing fees to get that older sensor. Just another example of consolidation in the industry.

Saturday, October 01, 2005

Sunny Days for Suni

I had an opportunity to speak with the Head of Marketing for Suni on Friday. They have a new VIP program that many of you have probably seen in the trade journals and online lately. I found the marketing material they sent out to be a bit unclear, so here are the highlights:

1. The big news is that fact that damage is covered. If you're on the VIP program and call them before 2 PM, you'll have a new sensor the following day, no questions asked.

2. They will allow you to send the sensors back to them once a year for maintenance, which involves replacing the cables or the case, as needed.

3. 60% of your monthly VIP payments can be credited towards future Suni purchased.

Ok, here's the downsides. The VIP costs $99/month for the first sensor, $89/month for the second, and drops down $10/month for each subsequent sensor. I've always been critical of Dexis' $2000/year policy that doesn't cover damage. However, if you're like most offices and get at least two sensors (#1 and #2), you're paying $2256/year for that plan. Planning on getting, say, four sensors? That will set you back over $4000/year, almost the cost of just buying a new sensor on your own. Yes, Suni's plan will cover damage where others do not, but it still ain't cheap.

Also, the plan is an insurance policy and as such, you're subject to the same things that can happen with any policy. Meaning, replace a few sensors in a short period of time and they will drop you from the plan.

Overall, I think it's a good plan, but you should compare it to the typical 5-year warranty they offer ($0) and see what it would cost to have your office insurance carrier add a rider. Not saying one is better than the other, just that dentists should evaluate all their options.