Ok, well I made it back from Dentrix HQ (American Fork, UT) in one piece, although still pretty sick. Here's a recap of the most interesting things that I saw:
1. First off, kudos once again to Dentrix for a first-class event. Not only were we able to communicate with all of the key people about concerns and ideas, but we were treated to a superb hotel, activities on Monday (I chose a hike and cave tour, but others chose golfing, a hot-air balloon ride, fishing, and horse back riding), and an excellent dinner at Sundance.
2. We were the first group to see Dentrix 12 screenshots. All I can say is....WOW. This is not
your daddy's Dentrix. Complete redesign of the screens, colors, GUI, you name it...you wouldn't recognize it. Now, of course, these were just screenshots and a lot can happen before it's released, but if the shipping product looks anything like what we saw, you won't be disappointed.
3. The subject of SQL came up all the time, and the answers were guarded. Here's my prediction, based just on my hunch of talking to the developers: Dentrix 12 will be SQL, but I doubt the first release will be SQL, knowing what I know about development cycles. So, I'd expect version 12 to come out first, and then a SQL option next. Noticed that I used the word option
; Dentrix was very clear that they will allow customers to have both the SQL version or the older C-tree database version. Both will be supported, so that offices happy with the status quo will not be obligated to change.
4. Vipersoft is gone...well, sort of, It's now called Dentrix Clarity. It will be marketed and sold to non-Dentrix customers. It's very similar to Dentrix Image in the list of compatible products and its SQL database. One thing they have decided to do for now (in my opinion, a mistake) is to not
provide the bridging software from Clarity to the PMS program, leaving it up to the PMS programs to provide this. I hope they will reconsider this as the lack of a bridge will really hurt sales in my opinion.
5. Dentrix was very forthcoming about the issues with version 11 (unlike some online reports to the contrary). The have finished what they call the 11.0 Performance Upgrade to deal with the slowdowns that many offices have experienced. I expect that upgrade to be posted on their website soon, although it's my understanding that they will be sending out an announcement to all their users as well.
6. Both Clarity and Dentrix Image will be priced identically, and there has been a welcome price decrease to $5495 for the complete package (from $8500). Still quite a bit higher than the third-party programs out there, but a welcome change nonetheless.
7. As I posted in an earlier thread, Easy Dental will be selling their own sensor, called EasyRay, which is being provided to them by Dent-X. Other than the white box, it looks identical to the Eva sensor. The sensor will retail for $5495 and $6995 if purchased with the Easy Image software. The pricing on Easy Image software will be $2495 retail, but they plan on offering an introductory special of $1495.
8. No More Dongles!! They finally have seen the light and eliminated the dongles for Image 4.1 and Clarity. I had them show me the system and Image opened up in under 2 seconds...far, far better than in the past. Nobody will miss those.
9. One of the downsides of DxWeb was the inability to send referrals to non-Dentrix users. That oversight has now been corrected.
That's about all for now. They are sending me all of my notepads and flyers (my carryon was too full) so once I get those back, I'll post other things that I can't remember right now. Overall, though, I was pleased to see that Dentrix is listening and will continue to upgrade you on their progress.